Many people struggle to get introverts to communicate with them. This can be especially frustrating in business when a leader wants some of quieter team members to “open up more”. The benefit of doing so is less frustration (both leader and introvert), better team work, better productivity and better staff retention.
Understanding key introvert / extrovert differences (internal processing, people energy and preference for quieter locations) will allow you help others communicate more easily to (plan in advance, allow them more time to reply, and create suitable breaks). The article ends with 10 specific tips to improve a conversation with an introvert.