Jon Baker speaking about introverts

Making difficult conversations dynamic

Clare Haynes

Wednesday April 14th 11:10

How to deal with those tricky conversations, where you suddenly feel stumped with no clue where to take it next or how.

Jon Baker speaking about introverts

Making difficult conversations dynamic

Clare Haynes

Tuesday April 13th 11:10

How to deal with those tricky conversations, where you suddenly feel stumped with no clue where to take it next or how.

Making difficult conversations dynamic

Do you ever find yourself in a tricky conversation, where you suddenly feel stumped with no clue where to take it next or how?

In this session, Clare will take you through a step-by-step guide of simple, tested, reliable, and often energy-saving, techniques that you can put into practice easily. Especially effective with more introverted people, they also underpin solid dialogue with anyone.

Three things you’ll take away from this presentation

  • Enhanced conversational confidence.
  • 9 clear tips to use immediately, even in unexpected exchanges.
  • Ways to stay in control, in rapport, focused and human (!) no matter how difficult the topic.

Clare Haynes

A coach, facilitator and speaker for almost 20 years, Clare specialises in tackling tricky conversations. She’s worked broadly in organisation restructuring and team development, with groups and individuals. Clare is qualified in Psychology, Marketing, Personal Performance, Neuro-Linguistic Programming and Coaching. Her previous career spans television, sport, charity and the social sectors. www.wildfireatwork.co.uk.

 

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